We aim to exceed all our clients’ expectations and provide them a first-class service and an enjoyable experience. However, we recognise that sometimes things go wrong. The quickest and most effective way of resolving any problem is to contact us either by telephone or text at the earliest oppurtunity. We will listen carefully to your concerns and do what we can to correct any problems and provide a suitable solution.

Please expect a response within 5 working days after submitting your complaint to us.